Shipping Policy
A legal disclaimer
This Shipping Policy is provided for general informational purposes and does not constitute legal advice. Delivery times, shipping availability, and terms may vary depending on your location, carrier performance, and external conditions beyond our control. While Mystique No.8 strives to provide timely and accurate service, we reserve the right to adjust or update shipping policies as needed.
Processing & Delivery Time
All orders are typically processed within 1–2 business days. Once your order has been processed and shipped, you can expect delivery within approximately:
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10 business days (on average) for both domestic and international orders.
Please note that during high-demand periods or due to external postal delays, delivery times may vary slightly.
Domestic Shipping (Australia)
We offer free standard shipping to all metropolitan areas within Australia.
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Orders outside of metro areas may incur longer delivery times depending on local courier coverage.
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You’ll receive a tracking link via email once your order is dispatched.
International Shipping
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We offer international shipping to most countries worldwide.
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We offer free international shipping for over over $100.
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Shipping fees apply for international orders and are calculated at checkout based on your location.
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Customers are responsible for any applicable customs duties, import taxes, or fees charged by their country.
Shipping Confirmation & Tracking
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You will receive an email confirmation with tracking information once your order is on its way. If you do not receive a tracking number within 3 business days, please contact our support team at mystiqueno.8@gmail.com.
Lost or Delayed Shipments
While we strive for timely delivery, Mystique No.8 is not responsible for delays caused by postal services, customs processing, or events outside our control. If your parcel is significantly delayed or lost, please reach out to our support team — we're happy to assist in tracking or resolving the issue.
Contact Us
If you have any questions about your shipment, feel free to contact us at:
Please include your order number in all correspondence.